Privacy By Design For Everyone

Hotspot Devices

Warranty Returns
How to get a replacement for a device under warranty
Hotspot Models
Mobile hotspot devices that are available as Calyx Internet Membership premiums
Ordering A Replacement Device
How to place an order for a new hotspot device from Calyx
Unlocking A Device
How to unlock your device so that it can be used on other carrier networks
Selling or Returning a Device
How to sell a device or return it to Calyx Institute
Device Troubleshooting
Tips and tricks for when your devices is acting up.
Technical Support from Mobile Citizen
How to get technical support
Replacing a Sprint SIM card
How to replace a Sprint SIM card with T-Mobile SIM card