Warranty returns
How to get a replacement for a device under warranty
Hotspot Devices
Hotspot models
Mobile hotspot devices that are available as Calyx Internet Membership premiums
Ordering a replacement device
How to place an order for a new device from Calyx
Unlocking a device
How to unlock your device so that it can be used on other carrier networks
What to do with a hotspot you no longer need
What to do with a hotspot you no longer need
My hotspot device arrived in damaged condition
What to do if your hotspot device arrived in damaged condition
Technical support from Mobile Citizen
How to get technical support for your hotspot
Getting started with your Calyx hotspot
How to get started with your Calyx hotspot
Data settings on your Calyx hotspot
Checking and updating the data limit settings on your Calyx hotspot.
SIM card in your Calyx hotspot
Important note about the SIM card in your Calyx hotspot