UPDATE 05/22/20: Our Contributor level membership sign-ups are open again! We have CoolPad Surf hotspots back in stock and more on the way, so if you are waiting for your Contributor level membership package or replacement CoolPad Surf hotspot, it will be on its way to you ASAP. Thanks so much for bearing with us!
Because of delays related to the ongoing COVID-19 pandemic, the CoolPad Surf hotspots offered as part of our Contributor membership are temporarily out of stock. We are currently working with out hardware provider to restock these hotspots as soon as possible, and we appreciate your patience as we navigate the unfolding situation.
New Contributor Plus memberships, which include the Mifi 8000 hotspot, are still being fulfilled without delay at this time.
If you have recently signed up for a Contributor level membership, we are doing our best to get your new membership benefits package, including the CoolPad Surf hotspot, to you as soon as possible. Your membership will be extended to reflect any delays you experience.
If you have any questions, please reach out to us at email@example.com