Hi all! Our Helpdesk has been much busier over the weekend and last few days with an unusually high number of tech issues affecting several members' hotspots. If you've tried to reach out to us during this time and experienced a slow response time, we apologize profusely: our member services team is only two people, and we are working as fast as we can to help as many people as possible. As always, to resolve tech issues with your hotspot please call tech support at 877-216-9603. For questions about your membership start/end dates, hotspot information, and renewal help please reach out to us at helpdesk@ calyxinstitute.org.