Apologies for Any Delay!We apologize for any delay in shipping your new hotspot! Supply chain delays have slowed down our usual processes, so thank you for bearing with us while we work to resolve the issue.
We are currently waiting on a shipment of hotspots to reach our office so we can resume filling orders. The ongoing T-Mobile transition has slowed down our hardware provider's ability to provision new SIMs for our hotspots, so this has created an unforeseen delay in our usual shipping timeline. Any memberships affected by this delay will of course be extended to make up for all the hassle. Your patience and support means the world to us!
For more details on the T-Mobile transtition, please see our previous news update: T-Mobile Network Transition May Interrupt Hotspot Connectivity